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Effective Date: October 01, 2026 • Last updated on October 07, 2026 This Refund & Cancellation Policy explains how refunds and cancellations work for paid products and services offered by desifounder (“desifounder”, “we”, “our”, or “us”). It applies to Spotlight Promoted Launches and other paid digital products, promotional services, advertising placements, sponsorships, and similar services offered through the Platform. By purchasing a paid service, you agree to this policy, our Terms & Conditions, Content Policies, and Advertising & Sponsorship Policy.

1. Current Spotlight Paid Plans

desifounder currently offers the following one-time Spotlight Promoted Launch options:

$29 - Instant Launch

Includes:
  • Instant launch after approval
  • Permanent dofollow link
  • 7 days pinned in the Promo section
  • No badge required
Includes:
  • Instant launch after approval
  • Permanent dofollow link
  • 30 days pinned in the Promo section
  • No badge required

$129 - Bulk Launch

Includes:
  • Unlimited launches for 30 days
  • Launches go live on Mondays
  • Nofollow links
  • No badge required
Includes:
  • Instant launch after approval
  • Permanent dofollow link
  • 30 days pinned in the Promo section
  • One dedicated SEO article delivered within 7 days
  • No badge required
All of these are one-time purchases and do not automatically renew. Prices and available plans may change for future purchases.

2. General Refund Policy

Because our paid services are digital services and promotional placements, purchases are generally non-refundable once the purchased service has been successfully activated, published, or delivered. However, refunds may be available in the specific circumstances described below. Nothing in this policy limits any refund or consumer right that cannot legally be excluded under applicable law.

3. Paid Spotlight Submission Rejected Before Publication

A paid Spotlight submission may be reviewed before publication. If desifounder rejects a paid Spotlight submission before it is published or activated, the amount paid for that specific submission will be refunded. A rejection may occur where a submission:
  • violates our Terms & Conditions;
  • violates our Content Policies or Spotlight Rules;
  • contains misleading or fraudulent information;
  • infringes third-party rights;
  • promotes prohibited content or activities;
  • presents a security, legal, or reputational risk; or
  • otherwise does not meet the requirements for publication.
Payment does not guarantee approval. If a paid submission is rejected before publication, the refund will normally be issued to the original payment method, subject to the payment provider’s processing procedures.

4. Published or Activated Services

Once a paid Spotlight launch has been approved and published or otherwise activated, the purchase is generally considered fulfilled and is not refundable. This includes situations where the customer:
  • changes their mind;
  • no longer wants the launch;
  • changes the project after purchase;
  • decides not to promote the project;
  • receives fewer views or clicks than expected;
  • does not receive the expected engagement;
  • does not receive customers or signups; or
  • does not achieve the expected business or SEO results.

5. No Refund for Performance or Business Results

Purchasing a promotional service does not guarantee any particular result. Refunds will not be provided solely because a customer does not achieve a desired level of:
  • impressions;
  • views;
  • clicks;
  • likes;
  • comments;
  • votes;
  • followers;
  • website traffic;
  • signups;
  • customers;
  • sales;
  • revenue;
  • leads;
  • funding;
  • partnerships;
  • search-engine rankings;
  • SEO traffic; or
  • other business outcomes.
These are performance outcomes and are outside our control.

6. Cancellation Before Publication

If you want to cancel a paid Spotlight submission before it has been published, contact us as soon as possible. Cancellation does not automatically guarantee a refund. If the submission has already entered review, been approved, been scheduled, or work has already begun on the purchased service, the applicable refund provisions of this policy will apply. Where a paid submission is rejected by desifounder before publication, the refund provisions in Section 3 will apply.

7. SEO Article

The $149 Featured Launch + SEO plan includes one dedicated SEO article delivered within 7 days. The article benefit is considered a separate deliverable from search-engine performance. We do not guarantee:
  • search-engine rankings;
  • search-engine indexing;
  • organic traffic;
  • backlinks from search engines;
  • specific keyword positions;
  • conversions; or
  • any other SEO result.
If the article has been delivered in accordance with the purchased service, a refund will not be provided merely because the customer is dissatisfied with its search-engine performance. If desifounder is unable to provide the included article due to an issue attributable to desifounder, we may, where appropriate, provide the article later, provide an alternative resolution, or issue an appropriate partial refund or credit.

8. Promotional Placement Periods

Where a plan includes a defined promotional period, such as 7 or 30 days, the service is considered fulfilled when the promotional placement is activated and made available for the applicable period, subject to reasonable interruptions caused by maintenance, technical problems, or circumstances outside our reasonable control. A temporary technical interruption does not automatically create a right to a refund. Where a material service interruption is caused by desifounder and significantly affects the purchased promotional period, we may provide an extension, replacement placement, credit, or other reasonable remedy. Where a purchased plan includes a permanent dofollow link, the link benefit is part of the purchased service. The permanent nature of the link does not guarantee:
  • search-engine indexing;
  • search rankings;
  • SEO value;
  • referral traffic; or
  • any other search-engine or business result.
A link may be removed where reasonably necessary due to:
  • violation of our policies;
  • illegal or harmful content;
  • security concerns;
  • the linked website becoming unavailable or unsafe;
  • a legal requirement; or
  • other circumstances requiring removal to protect the Platform or its users.
Removal for such reasons does not automatically create a refund entitlement.

10. Bulk Launch

The $129 Bulk Launch provides unlimited launches for 30 days under the conditions displayed at the time of purchase. Individual launches remain subject to our Terms, Content Policies, and Spotlight Rules. The Bulk Launch does not guarantee that every submitted project will be approved or published. If a particular submission is rejected because it violates our policies, that does not by itself entitle the customer to a refund of the entire Bulk Launch purchase. The Bulk Launch purchase is considered fulfilled based on the availability of the purchased Bulk Launch service during the applicable 30-day period.

11. Duplicate Charges and Payment Errors

If you believe you have been charged more than once for the same purchase, or that a payment was processed incorrectly, please contact us as soon as possible. After verifying the transaction, we may correct the error through:
  • a refund;
  • reversal of the duplicate transaction; or
  • another appropriate resolution.
Any refund may be subject to the processing time of the payment provider.

12. Payment Provider Issues

Payments may be processed through third-party payment providers. If a payment is shown as unsuccessful but your account was charged, please contact us with the transaction details. We will investigate the issue and work with the payment provider where necessary. Third-party payment-provider fees, processing times, currency conversion charges, or bank charges may be outside our control.

13. Taxes and Currency

Prices displayed on the Platform may be subject to applicable taxes or charges, depending on the purchase and applicable law. Where applicable, taxes will be shown or included as required. Refunds, where approved, will generally be based on the amount actually paid for the relevant service, subject to applicable taxes, payment-provider procedures, and applicable law.

14. How to Request a Refund

To request a refund or report a payment issue, contact: Please include:
  • your registered email address;
  • the project or service involved;
  • purchase date;
  • transaction or payment reference, if available; and
  • the reason for your request.
For legal or formal disputes relating to a payment or refund: We may request additional information to verify the purchase and assess the request.

15. Refund Processing

Where a refund is approved, it will generally be issued to the original payment method. The time required for the refund to appear in your account depends on the payment provider, bank, card issuer, or other financial institution. desifounder is not responsible for delays caused by third-party payment providers or financial institutions after the refund has been initiated.

16. Payment Disputes and Chargebacks

If you have a concern about a payment, refund, cancellation, or paid service, please contact us before initiating a chargeback, payment dispute, or similar claim through your bank, card issuer, payment provider, or other financial institution. We will review the matter and, where appropriate, work with you in good faith to try to resolve the issue amicably. Please contact: and provide your registered email address, transaction or payment reference, and details of the issue. Nothing in this section prevents you from exercising any rights or remedies available to you under applicable law or the rules of your payment provider.

17. Exceptions Required by Law

Nothing in this policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law. Where applicable law requires a refund or other remedy, we will comply with those requirements.

18. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. The refund terms applicable to a purchase will generally be those in effect when the purchase was made, unless a change is required by law or otherwise expressly communicated to you.

19. Contact Us

For questions about payments, refunds, or cancellations: For legal or formal matters: